Shipping & Delivery Policy

All orders are usually shipped out within 1-2 business days. Delivery times can vary depending on destination, time of receiving the order and order size.

US: Orders are usually delivered between 3 – 6 business days. Shipping and handling charges consist of US$5 per order + US$1.25 per item in the order.

CA: Orders are usually delivered between 3 – 7 business days except for smaller orders (up to 3 items) which can take longer up to 10 business days in remote locations. Shipping and handling charges consist of CA$5 per order + CA$1.25 per item in the order.

UK: Orders are usually delivered between 2 – 5 business days. Shipping and handling charges vary by the number of items in the order. £6 flat for 1-8 items. £12 flat for 9-24 items. £18 flat for 25 – 50 items. £24 flat for 51 or more items.

EU: Orders are usually delivered between 3 – 6 business days. Shipping and handling charges consist of €5 per order + €1.25 per item in the order.

Return Policy

We offer a full refund of original purchase price within the 30-day money-back guarantee on all purchase of individual Patches. For Packs of Patches, the refund amount may be prorated to account for the used patches that were included for free in the Pack of Patches.

Important note: Any missing items/orders must be reported to the Returns Department within 3 calendar days of delivery to process a replacement. After this time, we unfortunately will not be able to process your request.

To facilitate a return, please email returns@superpatch.com with your order number and a Super Patch team member will assist you with the next steps. Please do not return your purchase without prior written approval and instructions from the Super Patch Returns Department.

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